Technology is evolving at an unprecedented pace, shaping the way we live and work. As we approach 2024, it’s crucial for IT leaders and executives to stay ahead of the curve and understand the potential disruptions and opportunities that lie ahead. In this article, we will explore Gartner’s top 10 strategic technology trends for 2024 and delve into their implications for businesses and society.
1. Democratized Generative AI
Generative AI (GenAI) is becoming increasingly accessible on a global scale, thanks to pretrained models available via cloud computing and open-source technology. Gartner predicts that by 2026, more than 80% of enterprises will have utilized some form of generative AI APIs, models, or applications in production. This democratization of AI opens up new possibilities and opportunities for businesses across various industries.
2. AI Trust, Risk, and Security Management (AI TRiSM)
As AI becomes more prevalent, organizations must prioritize trust, risk, and security management to mitigate potential negative outcomes. Gartner emphasizes the need for AI TRiSM, which provides tools for proactive data protection, model and data monitoring, and risk controls when using third-party models. By 2026, enterprises leveraging AI TRiSM could increase their decision-making accuracy by up to 80%, eliminating illegitimate information.
3. AI-Augmented Development
AI-augmented development involves leveraging machine learning and generative AI to assist software engineers in application design, coding, and testing. These AI-assisted tools boost developer productivity, enabling teams to meet the increasing demands for business-critical software. By freeing up engineers to focus on more strategic activities, AI-augmented development enhances innovation and agility within organizations.
4. Intelligent Applications
Intelligent applications are defined by their ability to autonomously respond and adapt based on learned experiences. Gartner highlights that such applications can enhance the efficiency, reliability, and user experiences of automated and augmented work. This becomes increasingly important as organizations face talent shortages and prioritize AI as a transformative technology in the coming years.
5. Augmented-Connected Workforce
To address talent scarcity, organizations are adopting the augmented-connected workforce (ACWF) strategy. ACWF leverages intelligent applications and workforce analytics to optimize the value delivered by human workers. Through 2027, Gartner predicts that at least 25% of CIOs will implement ACWF initiatives, reducing the time to competency by 50% for key roles.
6. Continuous Threat Exposure Management (CTEM)
Continuous threat exposure management (CTEM) provides organizations with a systematic approach to evaluate and manage the accessibility, exposure, and exploitation risks of digital and physical assets. By prioritizing security investments based on a CTEM program, enterprises can anticipate vulnerabilities and reduce security breaches by two-thirds by 2026.
7. Machine Customers
Machine customers, also known as “custobots,” are nonhuman economic actors capable of autonomously negotiating and purchasing goods and services. Gartner predicts that by 2028, there will be 15 billion connected products with the potential to behave as machine customers, generating trillions of dollars in revenue by 2030. Organizations must consider facilitating these custobots or creating new ones as part of their strategic planning.
8. Sustainable Technology
With rising concerns about the environmental impact of technologies like AI, cryptocurrency, and cloud computing, organizations must prioritize sustainable technology. Gartner envisions a future where a quarter of CIOs will have their personal compensation linked to the impact of sustainable technology by 2027. Embracing efficient, circular, and sustainable IT solutions is critical for long-term ecological balance and human rights.
9. Platform Engineering
Platform engineering involves building and operating self-service internal development platforms that optimize productivity and user experience. These platforms, created and maintained by dedicated product teams, interface with tools and processes to accelerate business value creation. By leveraging platform engineering practices, organizations can foster innovation, agility, and collaboration.
10. Industry Cloud Platforms
Industry cloud platforms combine SaaS, PaaS, and IaaS offerings to create tailored solutions for specific industries. These platforms offer composable capabilities, such as industry data fabric, business capabilities library, and composition tools. Gartner predicts that by 2027, over 70% of enterprises will utilize industry cloud platforms to accelerate their business initiatives.
In conclusion, the future of technology in 2024 and beyond promises significant disruptions and opportunities for organizations. From democratized generative AI to sustainable technology and industry cloud platforms, businesses must embrace these trends to stay competitive and thrive in the ever-evolving digital landscape. By understanding and adopting these strategic technology trends, IT leaders can navigate the challenges and unlock the immense potential of technology in the years to come.